Refund policy


International Returns

You may return your order up to 14 working days, starting from the day after you receive the products, in line with the Consumer Protection (Distance Selling) Regulations 2000. If you wish to cancel prior to delivery please inform our customer service team as early as possible, however if the order has already been cancel processed it may not be possible to cancel delivery. You are liable for the returns of your order and should be returned to us in a saleable condition.

Canceling Orders

Unfortunately we can't stop the delivery of goods once your payment has been confirmed, however all customers have 14 days to return their order following the delivery of the goods. This can be done by either contacting us in writing and/or by sending us a message at Aesthetic Indesign support email [email protected] The goods will be deemed returned when received by Aesthetic Indesign, and we will refund the money as soon as possible within 14 working days.
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